Shipping Policy

At LumoRealm™, we aim to process and ship all orders as quickly and efficiently as possible. Please review the information below for details on our shipping times and policies.

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Order Processing

All orders are processed within 24–48 hours of being placed (excluding weekends and public holidays).

Once your order has been prepared and shipped, you will receive a confirmation email with tracking information when available.

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Shipping Times

Estimated delivery times after dispatch are as follows:

• 7–15 business days for most locations

Delivery times may vary depending on your location, customs processing, and local postal services.

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Tracking Information

Tracking details will be provided once your order has been shipped. Please allow up to 48 hours for tracking updates to become active.

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Delays

While we do our best to meet the estimated delivery times, delays may occasionally occur due to factors beyond our control, such as customs inspections, carrier delays, or high shipping volumes.

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Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
LumoRealm™ is not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

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Lost or Missing Orders

If your order has not arrived within 30 days of shipment, please contact us and we will be happy to assist.

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Contact Us

If you have any questions about shipping, please contact us via our Contact Us page or email us at lumorealm@gmail.com.